Open to new roles · Berlin

Twenty years supporting systems that can't go down.

I'm Omer — technical support, customer success & solutions engineering, trained in the most unforgiving environment there is: live broadcast. Tier-1 escalations, customer pilots, enablement at scale, and production software of my own.

Portrait of Omer Senesh
What I'd do for you
Own escalations

Tier-1 support with engineering follow-through — calm under live fire.

Run pilots & PoCs

De-risk adoption by proving it with the customer's own team.

Build enablement

Docs, tutorials and training people actually use — at 400K-views quality.

Embed with customers

Translate field friction into requirements your roadmap can act on.

Skills & tools

Customer-facing engineering

Escalation & Tier-1 supportTechnical pilots & PoCsPre-sales supportOnboarding & enablementTechnical documentation

Systems & infrastructure

IP networking & AoIPRedundancy & failoverPlayout & live systemsStreaming & CDNQA & field testingFacility infrastructure

Software & web

JavaScriptPHPHTML/CSSVite + JSXREST APIs & SDKsWebAudio APICloud databases

AI tooling — daily

Claude CodeCodexLovableOllamaRapid prototypingModel evaluation & datasets

Teaching & leadership

Teaching & curriculumCoaching & mentoringPodcast hostingPublic speakingTraining deliveryTeam leadershipOKR & Agile

Design & media

Video editingMotion graphicsVideographyStudio lightingSound design

Proof of work

Sveriges Radio field kit — branded backpack, mic and a tablet running the touch interface

A browser interface for a 30-year-old broadcast engine

Technical escalation point for Tier-1 broadcasters — NPR (US), Rundfunk Berlin-Brandenburg, Bayerischer Rundfunk, NRK (Norway) and SR (Sweden). Led a cross-functional team of 5 that built an SDK and abstraction layer over a legacy, frame-accurate, zero-failure playout engine running thousands of live feeds — so modern browser-based frontends (JS/HTML/CSS) on the internal network could control it, even remotely. The hard part wasn't code. It was trust.

ProofSveriges Radio (Swedish Public Radio) engineers built their own touch-based studio interface on the new layer and ran real broadcast tasks on it. A closed legacy product became a platform customers extend by themselves.
SoundGrid network topology — Monitor, FOH and Stage I/O over a single audio network

The canonical onboarding for a flagship live mixer

A 40-chapter video series for the eMotion LV1 live mixer, translating complex DSP and live-mixing workflows for a global user base. Supported top-tier customers with Waves products, among them Abbey Road, Universal, and Sony.

400K+
views
40
chapters
ProofAdopted by support and pre-sales as the canonical onboarding asset for years after release.
Jingle Cart playout grid with clock and waveform editor, on air at KZradio

Jingle Cart — web playout, on-air since 2024

Touch-friendly, remote-accessible audio playout with permissions, clipping, metadata, and usage stats. PHP, JavaScript, WebAudio API — built daily with agentic AI tools.

99.5%
uptime · 2 yrs
40
daily hosts
ProofTwo years of daily 12-hour studio use, live on air. Zero complaints
Recording in the Podcastico studio, under the ON AIR sign

A podcast platform, from MVP to production scale

Co-owned a B2B podcast production company and built its custom cloud hosting platform — serving major players in the country's public sector, tech, and healthcare sectors.

50
client accounts
+33%
revenue impact
10
team size
2
studios
Among the clients served Teva Pfizer Sanofi Takeda SentinelOne NICE Mazda ICL Rapyd Lumenis AppsFlyer Israel Innovation Authority
ProofOne show made it to the front page of the NYT. Another went viral, and was streamed by hundreds of thousands of users on infrastructure I built and ran.
The KZradio volunteer team gathered in the studio

A community station that (almost) never went off the air

Co-founded a community webradio and ran its technical operations for over a decade — complete physical and IP infrastructure, custom playout and routing tools, and a zero-budget volunteer-led website rebuild.

14+
years on air
24/7
live operation
70+
volunteers coached
ProofA decade of continuous operation, run by people I trained and supported. It has since earned enough of a following to be funded by a large base of patrons on Patreon.

Projects

Studios & installations
  • Teder.fm — designed and built the original studio for the bar-meets-radio venue
  • InDnegev — pop-up festival radio in the middle of the desert
  • AWE — participatory radio installation inside a gallery
  • Educational studios for the Open University, Tel Aviv University & WIZO 106FM
  • A vintage VW turned into a working OB van for 106FM
Productions & credits
Press & talks

About

I sit in the gap between deep technical systems and the people who need them to work. Canada-born, raised on Tel Aviv's independent culture scene, now at home in Berlin — twenty years across technical support, customer success, broadcast engineering, production, and teaching. Bezalel Academy of Arts and Design, class of 2011.

The pattern repeats: a powerful, complicated system on one side; skeptical, busy professionals on the other. My job has been to make the two trust each other — whether that meant convincing Tier-1 broadcasters that a web layer wouldn't break national radio, teaching hundreds of students to broadcast-grade standards, or running a platform that 40 show hosts relied on every single day. Seven years hosting prime time at Galgalatz — live, hundreds of thousands of listeners, no retakes — taught me what zero-failure feels like from both sides of the glass.

I build, too — daily, hands-on, currently with agentic AI tools (Claude Code, Codex, Lovable, Ollama). Not to ship libraries, but because the fastest way to earn a customer's trust is to understand their system as well as they do.

Off the clock: vintage Hi-Fi, a deep record collection, headphones I review for fun, retro OS emulators, and odd little machines that move signals between the analog world and digital bits. GPIO FTW. (Time Out Tel Aviv once called me the city's “most beloved indie radio engineer.” I'll take it.)

Experience

2023 – 2025

Technical Support Engineer & OKR Team Lead

DAVID Systems GmbH · Berlin

Tier-1 escalations for NPR, RBB, Bayerischer Rundfunk, NRK and SR. Led the OKR team of 5 that opened the playout engine to the web — proven in a live Sveriges Radio pilot.

2018 – 2023

Co-Owner, Technical Manager & Head of Audio

Podcastico · Tel Aviv

Built the hosting platform from MVP to production scale — 50 client accounts at peak, a 33% revenue increase, a team of 10.

2016 – 2023

Prime-Time Radio Host

Galgalatz · Israel's leading music station

Seven years live in prime time — 40% rating, hundreds of thousands of listeners, no retakes.

2013 – 2017

Technical Support & Product Specialist

Waves Audio · Tel Aviv

Supported Abbey Road, Universal, Sony and LucasFilm on complex DSP deployments. Created the LV1 tutorial series — 400,000+ views, canonical onboarding for years.

2012 – 2023

Co-Founder & Technical Manager

KZradio · Tel Aviv

Built and ran a 24/7 station's entire technical operation for over a decade — infrastructure, custom tooling, and a 70-strong volunteer team.

2011 – 2023

Head of Radio, Podcasting & Voice Over Course

BPM College · Tel Aviv

Built the curriculum from scratch and led it for 12 years — hundreds of students trained to professional benchmarks.

Contact

Let's talk —
omer@senesh.net

If you need someone who can hold a room of skeptical engineers, snarky creators and overworked C-levels for a roadmap conversation — I'd love to hear from you.